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Kudos0

Duplicate logins in Vault

I use both Internet Explorer 11 and Firefox. With the latest release of Norton Identity Safe for Firefox and the Beta Safety Dashboard, I updated some of my weaker passwords while using Firefox. Rather than simply updating the item in my vault, this has resulted double entries for some websites in my Identity Safe Vault (info updated in the old login but also a new login created). The old login in the vault works for IE but not for Firefox.

Has anyone else discovered this issue?

Replies

Kudos2 Stats

Re: Duplicate logins in Vault

HI Trek,

Safety Dash board and Auto-change password is a Beta feature, it actually changes your login passwords and creates a backup copy of your old login password in case something goes wrong in between.

Please check the below link for more information on Archived - Auto Backup / Auto Failed logins -

https://support.norton.com/sp/en/us/home/current/solutions/v127948823_ns...

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