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Kudos2 Stats

Ease of Transferring Product

Just a word to tell the community that I just upgraded my NIS [with 585 days remaining on its license] to Norton Security with backup with ease. It couldn't have been any smoother. A young lady named Amy assisted me on Chat and did the entire operation for me -- took the purchase, provided me with key, and transferred the days over for a total of 951. I told her my situation & concerns and she took over and did the rest. 5 minutes.

I told her about the horror stories out there ... I don't know if my experience is typical or not, but it was easy and the product, so far, is good! 10 devices, by the way, can be protected by the one license.

Just thought I'd pass my experience on to you all -- no, I am not a paid flunky. ;-)

Program is now installed on 2 PCs, so far ... one Windows 7, one Windows 8.1. Installation is easy, all settings are saved, and systems are good to go. Haven't set up the back up yet. IS Vault, btw, is all set to go, as well.

If you want to upgrade, don't be afraid. Norton has fulfilled their end of the bargain as far as I'm concerned.

Replies

Kudos0

Re: Ease of Transferring Product

Of course. You bought it and they are willing. They made the sale. Other users. No sale. No assistance in upgrading. Not yet though. I give Symantec the benefit of the doubt. I am sure the feedback has been overwhelming. They might change their tune next week.

Kudos0

Re: Ease of Transferring Product

I spoke to Norton chat. I had purchased a license and activated the trial Norton Security.

 They transferred my remaining days of Norton Internet Security to Norton Security.  The Chat agent made it easy to do.  I had thought about going to another security product but I could not trust the other companies. I guess I've been using Norton products for so long that changing was not going to be comfortable to me.

Kudos0

Re: Ease of Transferring Product

Well, of course, they will transfer easily. Since you bought new license of NS.

I have just talked here, no free transfer until you pay 79$ https://community.norton.com/comment/5933621#comment-5933621

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