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I like Norton Family and the protection it offers, but I am not happy with the gaping huge security hole you have in that you do not monitor or include Microsoft Edge because "it does not support extensions yet". Well that is clearly wrong. Edge got extension support in May/June 2016. We are nearly 2 years later and there is still no sign of Norton adding support.
Edge, is not some temporary new fad - it is Microsoft's new, baked-in web browser. It comes with the OS in Windows 10 and that means 200 million PCs are going to end up with Edge installed. Are you *really* going to ignore them and tell them all to switch the default to IE11?
That is not acceptable. As pointed out in another thread, kids will quickly figure out Edge is not policed, making your product completely useless. Can you please give customers (us) a time deadline of when support for Edge is coming out OR just be honest and admit it is not going to happen. If it does not add the support I am definitely not going to buy the product because it is not fit for purpose.
I like the product and want to continue to use it but all I've seen in the forum is 2 years of excuses.
Finally, I don't want emails telling me my child is using Edge and that Edge does not support extensions. It is untrue and unprofessional and frankly annoying. It spoils an otherwise good product.
Please - tell us (your customers) a date for Edge support and how to turn off notifications regarding Edge!