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Kudos0

Why am I getting emails telling me my service is suspended?

Why am I getting emails telling me my service is suspended as of such and such a day.  I thought I was covered much later into 2022.  What is happening and how do I stop these freakin emails?

[Edit: Calrified the subject]

Replies

Kudos0

Re: Why am I getting emails telling me my service is suspended?

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498 

Report a spam or scam email to NortonLifeLock
https://support.norton.com/sp/en/us/home/current/solutions/v138341527

Report Scam Phone Numbers
https://forums.malwarebytes.com/forum/238-report-scam-phone-numbers/

Learn what to do if you received a suspicious phone call, email, or mail
https://support.norton.com/sp/en/us/home/current/solutions/v126234363

Fraudulent companies carry out technical support scams by posing as software support providers and claim to offer support on behalf of major technology companies. They set up fake websites, send scam emails, offer free security scans, or send alarming messages to convince you that your computer is infected or needs to be fixed.

https://support.norton.com/sp/en/us/home/current/solutions/v105274822 

Scams Involving Fraudulent Use of NortonLifeLock Branding
https://www.nortonlifelock.com/blogs/feature-stories/fraudulent-use-nortonlifelock-brand 

What to do if you fall for an email scam
https://us.norton.com/internetsecurity-online-scams-what-to-do-when-you-fall-for-an-email-scam.html 

Keep an eye out for Norton email scams
https://www.nortonlifelock.com/blogs/feature-stories/fraudulent-use-nortonlifelock-brand - 11-Jan-2022

Kudos1 Stats

Re: Why am I getting emails telling me my service is suspended?

Are you a Norton Core router user? If so, the email is informing you of the expiration of the security software subscription used with the Core was expiring in line with the EOL of the router. There is a thread in the Core forum board noting there is an extension into February for the EOL of Core router.   https://community.norton.com/en/forums/norton-core-end-life-announcement...

Things happen. Export/Backup your Norton Password Manager data.

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