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email advising that 360 is expired but is not
I have received several emails saying 360 expired but opening application shows 400+ days left. I'm not sure now if I renewed directly with Norton or a third party. I paid $109 and was told the price had gone up. I think I was fooled by the 3rd party trying to appear to be Norton. Calling Norton support has not helped to stop the emails. Below is from last email. What can I do about these emails? Sender of email shows Norton <firstname.lastname@example.org>
URGENT: YOUR Norton 360™ HAS EXPIRED November 2, 2015
Our records indicate that your subscription to Norton 360™ has expired.
That means you are no longer receiving critical updates that protect you against the latest online threats, including cybercrimes like identity theft. And your secured online backup will no longer function**.
If you are browsing, banking, shopping, checking email or doing anything online, we highly recommend you get your subscription now and get the new Norton 360™ premium security.
You will improve your PCs performance and enjoy peace-of-mind when you're online. Please renew today!
The Norton Team
Expiration Date: 11/02/2015
Product Serial Number:
1-Year Protection for up to 3 PCs.
*Plus tax (if applicable). Limited time offer good for downloadable product. Box image used for illustrative purposes only. 1-Year Protection: With this service you receive the right to use this product on 3 PCs during the service period, which begins upon initial installation and activation. This renewable service includes protection updates and new product features as available throughout the service period, subject to acceptance of the Symantec License Agreement included with this product and available for review at www.symantec.com. Product features may be added, modified, or removed during the service period.
**To recover your online storage from a previous, expired subscription, you must use the same email account to activate your new subscription key.
Please do not reply to this message. If you require Customer Service or Technical Support, please go to the Symantec Web site for contact information at http://www.symantec.com/.
Copyright © 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec logo, Norton, and Norton 360 are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation. Other names may be trademarks of their respective owners.
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