• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Email danger?

I noticed on the Norton Threat Explorer the W32.Ackantta@mm  worm/virus. I read that it often comes as an email attachment for a coupon or e-card. If one were to accidentally click on this, would having Nortion AV (2008) keep bad stuff from getting on the comp, now that Norton has updated this?

Replies

Kudos0

Re: Email danger?

I noticed on the Norton Threat Explorer the W32.Ackantta@mm  worm/virus. I read that it often comes as an email attachment for a coupon or e-card. If one were to accidentally click on this, would having Nortion AV (2008) keep bad stuff from getting on the comp, now that Norton has updated this?
Kudos0

Re: Email danger?

You will be protected but the first step is common sense. Never open any suspicious email or email from anyone you do not know. Also upgrade to NAV 2009 for free. What firewall are you using?

http://www.symantec.com/home_homeoffice/support/special/upgrade2007/vista/select_product.jsp?site=nuc
Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM
Kudos0

Re: Email danger?

Right. I never open an email from someone I don't know. But I guess I think about friends getting hijacked and thus an email coming from them that is compromised
Kudos0

Re: Email danger?

I get this response a lot.  Here's the answer:

Don't open any attachment that you aren't expecting, ever.

If a friend/family/associate sends you an attachment you aren't absolutely sure about, contact them.  Say "Hey, did you mean to send me this?  What is it?"

So many viruses are passed as 'jokes' or 'you've gotta see this' emails, yet people keep opening them.  I've deleted legitimate emails from family that were probably perfectly valid, but a joke is not worth the trouble it will be to reinstall your computer, cancel your credit cards, change your bank account numbers and learn new passcodes!

If an email seems like a waste of time, it probably is.

Kudos0

Re: Email danger?

You can check it by attachment name- coupon.zip, promotion.zip, or postcard.zip are the commonly used names according to Symantec Security response. Try to avoid the attachments with similar names, eventhough the sender may be a known person(one of your friends). As the virus definitions in the form of rapid release/certified versions are already released by Symantec, run LiveUpdate repeatedly until all the updates are installed. This will ensure the protection of your computer and help Norton in detecting/preventing the threat.Message Edited by yogesh_mohan on 12-09-2008 02:25 AM
Kudos0

Re: Email danger?

That Worm you listed is a Mass-Mailing Worm and will always appear in e-mails.

Using Norton AntiVirus 2008 is okay, and I would advise if you do not have a well-trusted Firewall.  However, if you still want to use Norton AntiVirus 2009, please read these instructions on an important Feature: http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=18195.  You may follow these instructions if you wish:

http://www.symantec.com/home_homeoffice/support/special/upgrade2007/vista/select_product.jsp?site=nuc

Upgrading instructions for Norton 2006 Products and Later:

01. Select your Product and Version, from the Web Link (above).

02. Save the Download on your Desktop.

03. Save your Product Key (www.mynortonaccount.com; http://service1.symantec.com/SUPPORT/custserv.nsf/docid/20020610105504925?Open&src=sym).  

04. Dis-connect from the Internet.

05. Go to Add/Remove.

06. Locate "Norton Internet Security (Symantec Corporation)" and click on "Remove".

07. Follow the instrctions and, when asked to, re-start your computer.

08. Locate to Add/Remove upon start-up.

09. Click on LiveUpdate and "Remove" and any other LiveUpdate.

10. If requested, re-start your computer.

11. Double-click on the Saved N.I.S./N.AV. File on your Desktop.

12. Follow the instructions.

13. Open Norton Internet Security or Norton AntiVirus and "Run [Norton] LiveUpdate" manually.

14. It is now Safe to Connect to the Internet again.

15. If you notice things not running right with N.I.S. 2009/N.AV. 2009, it may be a bug; please Post them here [in the Forum].

16. If you have Other Norton Products, then you can re-install LiveUpdate, or, if you have Used the N.R.T., you can re-install your Other Norton Product(s); if you do not have the Disc, then you can re-download it via the Trailware. Norton SystemWorks users have had a "Patch" Released so that Updates are received through Norton LiveUpdate, i.e. your Norton Internet Security 2009 Product.

17. If you have problems un-installing/installing, then use the Norton Removal Tool.

Thursday, November 21, 2013: The THREATCON was changed to Level 1: Normal | Tue., Nov. 05, 2013: Zero-Day Vulnerability: Microsoft Security Advisory 2896666 | Saturday, November 09, 2013: Cyber-Criminals Serve Up A Veritable Smorgasbord Of Threats For South Koreans | Wednesday, October 09, 2013: New Internet Explorer Zero-Day Targeted In Attacks Against Korea And Japan [C.V.E.-2013-3897]
Kudos0

Re: Email danger?

Just use a reputable webmail service, perferablly with a different AV than Symantec. Yahoo uses Symantec.

=\
Kudos0

Re: Email danger?

So am I understanding correctly, that if a friend did send me an email (or my spouse) and the email attachment was opened, BUT the NAV updates had it in their defs, then it would most likely not infect my computer because my NAV would have killed it?
Kudos0

Re: Email danger?

Exactly. Aslong as there are definitions for that virus Norton will cure it.
Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM
Kudos0

Re: Email danger?

Not necessarily.  If the virus is an older one that has virus definitions, yes you should be safe.  But if it is a new variant designed to circumvent the previous definitions (or a completely new virus), then the AV will probably fail.

It the classic battle between defense and offense.  Offense (the virus) has the initiative.

If you do open an email and believe you've been infected, the best thing to do is try some other scanners out.  Trend Micro housecall is a good one.  As is Kaspersky online.

This thread is closed from further comment. Please visit the forum to start a new thread.