Not what you are looking for? Ask the experts!
Email notification delay
I have Norton Family configured to send me an email when my child's device is unlocked with a PIN or when my child visits a blocked web site. There is a HUGE delay between the time a device is actually unlocked and the time I get an email. For example, wife unlocked my child's device with a PIN around 10PM on Monday and I got an email notification at 5.13AM the NEXT DAY. In another instance, my child visited a blocked web site around 6PM on one day and I did not get an email notification until 12.51 AM the NEXT DAY.
These notifications are useless if they arrive next day. Please let me know why this is happening and how to fix it.