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Kudos0

Email Notifications not Working Properly Again

Hi all,

 

I've been again noticing an 8 to 2 hours delay with emails notifications for a few days now.

The email notifications match the post times in the threads I'm subscribed to but I receive them with delay.

For instance,  around 09.00 AM local time I have received an email correctly matching the update post date and time, i.e.10-03-2013 03:03 AM, thus with a 6 hours delay.

It is as if the emails were promptly issued but sent off with delay. 

Anyone else having this issue?

 

Thanks.

 

Laura

 

Edit: same problem with PM notifications.

 

2nd Edit: issue now even worse with PM notifications: 13 hours delay!

 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

Replies

Kudos0

Re: Email Notifications not Working Properly Again

Hi all,

 

I've been again noticing an 8 to 2 hours delay with emails notifications for a few days now.

The email notifications match the post times in the threads I'm subscribed to but I receive them with delay.

For instance,  around 09.00 AM local time I have received an email correctly matching the update post date and time, i.e.10-03-2013 03:03 AM, thus with a 6 hours delay.

It is as if the emails were promptly issued but sent off with delay. 

Anyone else having this issue?

 

Thanks.

 

Laura

 

Edit: same problem with PM notifications.

 

2nd Edit: issue now even worse with PM notifications: 13 hours delay!

 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Email Notifications not Working Properly Again

I'm very pleased to say that e-mail notifications are now arriving regularly again.

Whoever fixed it, thank you for doing it so quickly! 

Laura

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Email Notifications not Working Properly Again

I spoke too soon... It didn't last long.... I'm again receiving the e-mail notifications with, at present, two to four hours' delay. 

 

Laura

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Email Notifications not Working Properly Again

I too can confirm that email notifications are delayed.

This has been going on for some time, and Tony was going to work with Lithium to try to identify and fix.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Email Notifications not Working Properly Again

Hi peterweb,

Thanks for confirming you also have this issue, so it isn't just me... 

Hopefully waiting for the fix.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Email Notifications not Working Properly Again

Hi Laura

Tony had me forward a test email from the forum notification system so he could have Lithium developers check the headers to see if they could identify the issue.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Email Notifications not Working Properly Again

 

Thanks for the update, Peter!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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