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Kudos0

Emails emails emails emails emails emails.....

This is a repeat thread that was closed however there was never a solution.  An employee (Matt_Boucher and AshwinS) were working the issue though there hasn't been a reduction in the background filter notifications.

" The latest VPN feature provides protection across all apps on the device thereby resulting in many alerts and emails being sent. However please be assured that we are looking into possibilities to aggregate the alerts and reduce emails sent to parents. "

This has been going on for almost a year and now I'm getting "No device activity" emails ad nauseam.  I've attached an example of website notifications that are completely irrelevant.  My annual subscription is coming due and this service has lost its usefulness because the emails I'm sent aren't relevant.  

Any updates?

Sam

File Attachment: 

Replies

Kudos0

Re: Emails emails emails emails emails emails.....

Hi Sam,
Since the last update, we have done aggregation for http sites which would reduce the amount of URL's reported in emails. Additionally we are looking at other options to reduce https and app specific URL's that are invoked behind the scenes when reporting in emails.

Regards,
Norton Family team!

Kudos0

Re: Emails emails emails emails emails emails.....

Great - thanks!

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