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Kudos0

Embargoed country

I've been a loyal customer of Norton for more than 10 years. My current yearly subscription is due to expire in a few days, so I went out and bought a Norton CD to use the serial from, which is what I usually do. I am in Iraq now, so when I clicked on the Renew button on my installed Norton Security application, two things happened:

1- It did not give me the option to enter the new serial number.

2- It took me to the support website which just said "Embargoed Country" .... sorry no can do!

This is very poor, considering that the sanctions on Iraq were lifted more than ten years ago!

Anyway, I don't know what to do in order to input the new serial number to maintain my subscription. Can anyone help please? 

Replies

Kudos1 Stats

Re: Embargoed country

You will probably get the best results by contacting Customer Support.

http://www.norton.com/chat

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Embargoed country

All: This info from an older post suggests purchasing from an official support agent where they will assign a global installation key. Hope this helps.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.55 / NSBU 22.15.1.8 / Norton Core v.267