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Kudos0

Enabling VPN breaks Amazon Prime Video

Just took the free upgrade to Norton 360 for the balance of my current subscription. Enabled the VPN on my Windows 10 laptop. Then, Amazon Prime Video started telling me for every choice of video content that "that video is not available for your current location." Disabled the VPN and now have Amazon Prime Video back. Guess it's not possible to have both. Disappointing.

Replies

Kudos0

Re: Enabling VPN breaks Amazon Prime Video

Check the virtual location being used by the VPN. Ensure it is your actual country where the Amazon Prime account is registered. It is probably a geo lock being used by Amazon.

Things happen. Export/Backup your Norton Password Manager data.