This forum thread needs a solution.
Kudos0

end the product popups

 i reinstalled my Norton antivirus and am getting  your product up dates all the time how do  i  stop them from poping up all the time

Labels: Popup

Replies

Kudos0

Re: end the product popups

please respond at [Removed]

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]

Kudos0

Re: end the product popups

For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • This is a public community. Please DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number
  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue
Kudos0

Re: end the product popups

 still  have popups coming up how do  i stop them

Kudos0

Re: end the product popups

Please run Norton LiveUpdate + machine Restart (not Shut down).  Repeat. 


For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue
Kudos0

Re: end the product popups

operating system windows 10 home

 norton version  NAV 22.22.4.,11

Kudos0

Re: end the product popups

Curious,
why did you reinstall?
How did you reinstall?
Did you run Norton Remove and Reinstall tool. 
Did you run Norton Remove and Reinstall tool -> Advanced Options -> Remove Only
Did you clear out remnants before pulling fresh installer from your Norton account?
Do you have Norton installation files remaining on your desktop. 
Maybe, check your Task Scheduler/Task Manager. 

Please run Norton LiveUpdate + machine Restart (not Shut down).  Repeat. 

  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue

Please review: How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Kudos0

Re: end the product popups

I wonder what these "popups" are.  Are these (ad-like) promotion messages, or just security updates and such?

If the latter, then it's OK to follow the steps and update the product concerned.  If however the former, then looks like NLL is overstepping their authority, and this is NOT something new as these kind of in-app ad promotion woes do happen in the current state of Norton's products, as previously reported by other members.

This thread is closed from further comment. Please visit the forum to start a new thread.