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endless loop of uninstall/install!!!
I hope this problem can be explained by the servers being down and will be fixed by Symantec soon. My PC, HP Notebook running Windows 7 Premium 64 bit w/ IE 9 browser, keeps telling me I need to download the new version of Norton Family. I do this and then it says I'm trying to install an older version over a new version. I uninstall current version. I download 'new' version from norton online family website. I let installation engine run, says to restart to complete installation. I restart. Still get message saying I need to download Norton Family!!! ENDLESS LOOP!!!!! SO FRUSTRATING! This feature is why I buy NIS to start with. If it's not working, I won't spend the extra $$.