Entering product key redirects me to annual renewal page.
Posted: 07-Jul-2022 | 8:32PM · Edited: 07-Jul-2022 | 8:34PM · 5 Replies · Permalink
Hello. I am having an issue trying to enter a product key for norton 360.
I previously had Norton internet security installed which I uninstalled and then downloaded the norton program from the norton website. When I enter the product key (for 360) it asks me to login to my account (which I do) and then it eventually takes me to this screen below. Why do I have to enter payment details if I have already purchased a product key? How do I skip this screen/step and just activate the product key I bought?
IF I enter payment details, will I be charged for a subscription?
Thank you in advance for your assistance.
Also, I am using Windows 10.
Re: Entering product key redirects me to annual renewal page.
Posted: 08-Jul-2022 | 10:34PM · Permalink
You will not be charged for any subscription.
The payment details are used for auto renew for next year. Just cancel auto renew and remove your payment details after you have setup and installed your Norton 360.