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Kudos0

Entering wallet info on iPhone 5s.

I have an iPhone 5s with the latest iOS & the latest Norton I'D safe app, today I wanted to enter my details onto a site from the wallet but it would not automatically enter my card information, I was using the inbuilt browser but the only info available under the pop-up was my name & address. Am I doing something wrong or is there a problem? I had to enter the info manually which was a pain.

Tia.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".

Replies

Kudos0

Re: Entering wallet info on iPhone 5s.

I have an iPhone 5s with the latest iOS & the latest Norton I'D safe app, today I wanted to enter my details onto a site from the wallet but it would not automatically enter my card information, I was using the inbuilt browser but the only info available under the pop-up was my name & address. Am I doing something wrong or is there a problem? I had to enter the info manually which was a pain.

Tia.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".
Kudos0

Re: Entering wallet info on iPhone 5s.

I see the same results on my iPad 3, with IOS 7.1.2

Maybe @RDLeo  can help?

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
Kudos0

Re: Entering wallet info on iPhone 5s.

Greetings,

At this time none of the free mobile apps for IDSafe (Android or iOS) support auto fill on the credit card fields.

We are working toward parity with the PC version, but we aren't there yet.

This is a feature we are considering, but I don't have an ETA just yet.

Sorry for the inconvenience.  You should be able to use the copy paste feature on your iPad vs. entering it manually.

Just navigate back to your wallet, open the card, and copy it. (double tap).

then go back to the browser via the keyhole button at the bottom.  Double tap in the field.

The cc should paste.

Please let me know if you need further assistance.

Rhonda

Program Manager- IDSafe.

Kudos0

Re: Entering wallet info on iPhone 5s.

Thanks for clarifying that Rhonda.

I thought that might be the case.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Entering wallet info on iPhone 5s.

Thanks, hopefully it'll appear in a future release.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".