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Kudos0

Error 3040, 40027- Can't Switch On Norton 360 Protection

I was able to successfully install Norton 360 on two laptop computers and on my desktop computer. The three computers all run Windows 7 OS. I was however unable to switch on protection for my desktop. The computer came up with a flag and when I double clicked, it showed that protection was off. I tried to switch it on without success and when Norton 360 tired to resolve the problem, the error message : 3040, 40027 was shown. Can anybody help with this problem?

Replies

Kudos0

Re: Error 3040, 40027- Can't Switch On Norton 360 Protection

I was able to successfully install Norton 360 on two laptop computers and on my desktop computer. The three computers all run Windows 7 OS. I was however unable to switch on protection for my desktop. The computer came up with a flag and when I double clicked, it showed that protection was off. I tried to switch it on without success and when Norton 360 tired to resolve the problem, the error message : 3040, 40027 was shown. Can anybody help with this problem?

Kudos0

Re: Error 3040, 40027- Can't Switch On Norton 360 Protection

Hi

Please mention which Antivirus you had prior to this did you run the removal tool for the previous AV?

If you have not please do mention

As for the error pleae try steps given in this page

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100318140558EN&ln=en_US

If that fails 

download removal tool as suggested

then download the version of N360 you have from the list

http://www.norton.com/n360s_5 (standard)

http://www.norton.com/n360p_5 (premier)


http://www.norton.com/n360sne_5 (standard - netbook edition)

http://www.norton.com/n360pne_5 (premier - netbook edition)

Disconnect from internet Remove Norton via control panel Add/Remove programs 

run removal tool twice  

install N360

then run live update till no more updates available

Midou

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