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Kudos0

Error 8506,421 trying to uninstall NIS 2014

I'm trying to uninstall Norton Internet Security 2014 via the add/remove program control panel.  It was taking a very long time at the "Your Norton Settings and passwords are being saved" step and then Norton Autofix popped up with a Error: 8506, 421 error.

It's currentoy trying to fix this while also uninstalling which seems stupid.  I'm not sure what to so as it seems stuck currently.  inststub.exe is using a lot of CPU, but symerr.exe is also using some. 

Replies

Kudos0

Re: Error 8506,421 trying to uninstall NIS 2014

I canceled the AutoFix and now Norton is uninstalling.  I have no idea why Autofix popped up during an uninstall sincs obviously Norton won't work if it's being uninstalled. 

Kudos0

Re: Error 8506,421 trying to uninstall NIS 2014

Hi Morac, I'm assuming Norton eventually uninstalled properly ? The codes indicate a  possible conflict or file corruption, so I'm wondering if you used the Norton Removal Tool after using the Uninstall function in Programs. This will properly remove all vestiges of Norton from your system.

Windows 10 Home X 64 Norton Security Premium Current

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