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Kudos0

Error: An error occurred registering your machine with Norton Online.

Installation of Norton Safety Minder was successful but everytime I try to set up my childs computer I receive this message, Error: An error occurred registering your machine with Norton Online. Verify that you are connected to the Internet and try again.. My connection to the internet is fine, no prroblems except with this set-up.

Replies

Kudos0

Re: Error: An error occurred registering your machine with Norton Online.

Installation of Norton Safety Minder was successful but everytime I try to set up my childs computer I receive this message, Error: An error occurred registering your machine with Norton Online. Verify that you are connected to the Internet and try again.. My connection to the internet is fine, no prroblems except with this set-up.
Kudos0

Re: Error: An error occurred registering your machine with Norton Online.

Hi Grey_Mouser69,

I sent you a Private Message.  You may access this message by clicking the  icon in the upper right corner of the page.

 

Thanks,

Katie

Thanks Katie
Kudos0

Re: Error: An error occurred registering your machine with Norton Online.

Hi Grey,

 

Please check the date on your child’s PC (Start/Control Panel/Date and Time).  It fails to register your PC with OnlineFamily is because the certificate is not valid.  Currently, the year is set to 2000.  Please change it to 2009.

 

Thanks,

Katie  
Thanks Katie

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