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error message - norton identity safe and toolbar have crashed on chrome. clicking on balloon to reload extension does nothing
For the last day, maybe 2 days when I open Chrome I get an 2 error messages. One for Norton Identity Safe and the other for Norton Security Toolbar. They both state they have crashed and to click on the balloon to reload. This does nothing. Chrome opens but it gives me a black page with a little sad face on the tab as if I didn't have internet connection (I do, internet explorer still works and I can play an MMO just fine). I tried going to the chrome manage settings page to try other fixes recommended a couple of years ago but any page I open is just black and nothing shows (website address does show in address line but that is all). I welcome any suggestions as this is getting very frustrating.