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Kudos0

Error message: out-of-date Vulnerability Protection signatures



When I start up my computer, I get an Error message: "The Vulnerability Protection signatures are out of date.  Please run LiveUpdate immediately to download the latest signatures."  When I run LiveUpdate to Update Everything Now, however, it states that, "Your software is up to date."  I am using Norton AntiVirus 12.0r254 on a Macintosh computer running OSX 10.7.1.  What can I do to keep from getting the error message?  Thank you.

Replies

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures



When I start up my computer, I get an Error message: "The Vulnerability Protection signatures are out of date.  Please run LiveUpdate immediately to download the latest signatures."  When I run LiveUpdate to Update Everything Now, however, it states that, "Your software is up to date."  I am using Norton AntiVirus 12.0r254 on a Macintosh computer running OSX 10.7.1.  What can I do to keep from getting the error message?  Thank you.

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

I'm getting exactly the same message.  Running OSX 10.7.2.  I run Liveupdate which seems to 'temporarily' solve the problem, but a short time later (especially after a restart) I get the message again.  Any idea how to resolve?  Thanks.

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

I'm getting the exact same problem. And opening up the Antivirus application shows that it was recently updated. This is a problem with it not matching because it has caused some of my apps to freeze up/crash. Even my entire mac crashed. Not to happy about this. Wasn't a problem before.

Intel Mac OS X 10.7.2

Current time: 17 Oct 2011 09:33

Update log:

17 Oct 2011 09:09:07UPDATEDNID for Macintosh Anti-Phishing Defs (111017007)

17 Oct 2011 09:09:07UPDATEDNorton DeepSight Community Threat List (111017013)

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

The problem went away by itself!

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Yea. Mine updated at 6:18 PM CT and now it's good. Weird...

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Now it's back again.

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

ERROR !

The Vulnerability Protection signatures are out of date. Please run LiveUpdate immediately to download the latest signatures.

LiveUpdate...

Your software is up to date.

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Same issue

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Got the same thing for the first time today on one reboot of my Mac.  On subsequent reboots the warning did *NOT* re-appear.  NAV 12 reports that Vulnerability Signatures were last updated on 9/16/2011.

--Bob

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

We're investigating this problem. The signatures on the LiveUpdate servers are actually a bit old, which means that our automatic publishing system has stopped working. We are investigating the problem. Sorry for the hiccup.

Your Mac is still protected however. Norton will use the existing signatures that you have, they are just a bit out of date. We'll get it resolved soon.

Thanks for the patience.

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Yes I am getting the same problem with NAV12.

I had a very long online chat support - but he has referred the problem to the engineering department.

The Vulnerability Protection Signatures are just not updating!!!!!

Hope they sort it out soon!!

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Hi Ryan,

Thanks very much for the info.

Will you please inform us all when the Vulnerability Protection Engine is working properly again.

To date still not updating ie last update 16/9/2011 - so still getting Error message on bootup.

Otherwise NAV12 is a super product - especially the speed of the scans.

Best regards,  Graham.

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Vulnerability Protection definitions updated today via Live Update.  The new date is 10/20/2011.

This problem may be Solved.

--Bob

Accepted Solution
Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Yes, as Bob notes, the signatures were posted this morning and you should no longer receive this error. Sorry for the inconvienance.

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Thank you!

Kudos0

Re: Error message: out-of-date Vulnerability Protection signatures

Thanks very much Ryan.

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