• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Error Symantec Service Framework stopped working

I have a Windows pop up error that states "Symantec Service Framework stopped working and was closed" i cannot seem to get Safety Minder to uninstall in order to reinstall. HELP! 

[edit: Changed subject for clarity.]

Message Edited by shannons on 08-18-2009 07:59 PM

Replies

Kudos0

Re: Error Symantec Service Framework stopped working

I have a Windows pop up error that states "Symantec Service Framework stopped working and was closed" i cannot seem to get Safety Minder to uninstall in order to reinstall. HELP! 

[edit: Changed subject for clarity.]

Message Edited by shannons on 08-18-2009 07:59 PM
Kudos0

Re: Error Symantec Service Framework stopped working

mkcounts,

 

I'll send an email to you shortly.  Could you tell us what version of Norton Safety Minder installed on your kid's PC?  You can get the version number by right clicking on NSM icon (a dog paw image) in the system tray and selecting About Norton Safety Minder.

 

Thanks,

Katie

 

Thanks Katie
Kudos0

Re: Error Symantec Service Framework stopped working

Well, the paw print icon in my toolbar is missing... but there is an icon on my desktop that says it's version 1.1.0.21
Kudos0

Re: Error Symantec Service Framework stopped working

Does this happen every time your machine starts up or restarts?
Andrew D. Software Quality Assurance Engineer Symantec Corp.
Kudos0

Re: Error Symantec Service Framework stopped working

After a few online chatting sessions and phone calls... this issue was resolved and I am very happy with the customer service and dedication I was given.

This thread is closed from further comment. Please visit the forum to start a new thread.