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Kudos0

Error when trying to clear dashboard alert notification log

I have noticed recently that when I attempt to clear the alert log (little bell with a number) I receive an error notification. I have tried on multiple devices and browsers, all to the same affect. 

Replies

Kudos0

Re: Error when trying to clear dashboard alert notification log

Hi @goomba1981,

Welcome to the Norton Community!

Thanks for reporting this issue.

While the team investigates this issue, could you please try clearing other alert logs expect for "The device has not reported any activity in the last five days.." and see if you are still facing this issue?

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Error when trying to clear dashboard alert notification log

I have not tried on a computer, but I received the error again on the one notification per your request (windows phone 8.1, Nokia Lumia 920).
Kudos0

Re: Error when trying to clear dashboard alert notification log

*UPDATE* I removed the inactive device from my child's profile and I can now clear the notifications. It must have something to do with the inactive device.

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