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"Error while unpacking program, code LP5." Norton Utilites 16, on Windows 10.
I have Norton Utilities 16, on Windows 10. I have used it before, but when I try to open it today, it will not open, instead it gives me the message:
Error while unpacking program, code LP5. Please report to author.
How can I fix this and get the application to open?
I note, while I could not find it in a search here at Norton, in a Google search I found a solution here at Norton (Norton, fix your search tool!), but it was for Norton Utilities 14 and on Windows XP and Windows Vista. I could not do that procedure because the three files necessary to find were not where they were supposed to be, and in a search of my entire computer, two of them did not even exist. If its helpful, that solution is at:
For that solution, the three files identified are: NU.exe, RMReg.exe, and RMScrn.exe. The first one, while not where the instructions said, apparently is simply the Norton Utilities.exe file used to install the application (and I suppose simply opening it is the same as installing it).
So, what do I do to solve this for Norton Utilities 16 on Windows 10?