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Kudos0

EVERY time I log into a website Norton Password Manager makes me open the vault first.

It seems like Password Manager used to be helpful and log me in using info in the vault. Lately, EVERY time I need to authenticate on a website I have to login and open the vault. I'm not interested in logging in TWICE for every site I visit. Is there away to fix this so I log into the vault ONCE a day instead? 

Replies

Kudos0

Re: EVERY time I log into a website Norton Password Manager makes me open the vault first.

Hello Dan. IE is the only browser where you log into the vault and it will remain open until a restart or shutdown and cold boot has occurred. Edge, Chrome and Firefox will close the vault as each browsing session has ended.

Edited: Check these settings as well

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
Kudos0

Re: EVERY time I log into a website Norton Password Manager makes me open the vault first.

On my old PC, I only had to open the vault once a day with chrome. I built a new PC last month, and now I have to open it every time. I'm using the same Windows 10 build, 1903, so I don't understand what happened. It's not worth using anymore. I guess I'll switch back to the Google password manager.

Kudos0

Re: EVERY time I log into a website Norton Password Manager makes me open the vault first.

Are you closing Chrome between login attempts? If so, there is a setting in Chrome to allow apps to run in the background when you close Chrome. Go to Chrome Settings, scroll down and click on Advanced Settings.Scroll to System and enable the setting in the image below. That will keep the vault open between times you close and reopen Chrome.



Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: EVERY time I log into a website Norton Password Manager makes me open the vault first.

Wow, that was DEFINITELY the wrong thing to do, peterweb. After activating "Continue running background apps" Chrome started closing immediately after logging into Password Manager. I disabled the setting and Chrome still closed after launching Password Manager. I uninstalled the Password Manager extension and reinstalled it and still had the same problem. I had to disable the Password Manager extension to get Chrome to quit closing when logging into a website.

Kudos0

Re: EVERY time I log into a website Norton Password Manager makes me open the vault first.

DanGoodale

Sorry for your experience with my suggestion. But if it is any consolation, it may help users having Chrome crash when opening NPM. See this thread.   https://community.norton.com/en/forums/norton-password-manager-chrome-crash

Things happen. Export/Backup your Norton Password Manager data.