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Kudos0

Exceeded The number of allowable Attempts to verify the security code

Posted: 23-Jun-2022 | 2:28PM · 4 Replies ·

I keep getting the following message using Two-Factor Authentication on the primary number.

"You have exceeded the number of allowable attempts to verify the security code.  Please try again later.

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Labels: My Norton, Norton Account
Accepted Solution
Kudos0

Re: Exceeded The number of allowable Attempts to verify the security code

Posted: 24-Jun-2022 | 11:06AM · Permalink

Yes, the number is my number.  No, the code does not arrive.  I use the backup number to complete the Two-Factor authentication.

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Kudos0

Re: Exceeded The number of allowable Attempts to verify the security code

Posted: 23-Jun-2022 | 5:40PM · Edited: 23-Jun-2022 | 5:41PM · Permalink

Is the number your number and are you actually seeing a code arrive?

https://support.norton.com/sp/en/us/home/current/solutions/v100023155

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Accepted Solution
Kudos0

Re: Exceeded The number of allowable Attempts to verify the security code

Posted: 24-Jun-2022 | 11:06AM · Permalink

Yes, the number is my number.  No, the code does not arrive.  I use the backup number to complete the Two-Factor authentication.

Kudos0

Re: Exceeded The number of allowable Attempts to verify the security code

Posted: 25-Jun-2022 | 7:24AM · Edited: 25-Jun-2022 | 7:26AM · Permalink

Can you change the 2FA code delivery to an email address and test? Please review this article:

https://support.norton.com/sp/en/us/home/current/solutions/v100023155

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Exceeded The number of allowable Attempts to verify the security code

Posted: 25-Jun-2022 | 8:09AM · Permalink

You can also try removing that phone from the 2FA setup, then add it again. 

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