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Kudos0

exe virus (antivirus professional) on my mac

Just wanted to get some info on how to respond to the report that says i have 36 problems. I have quarantined them, the log says they are quarantined but when i run my scan it comes back with 36 infected files. Do i have to do anything more to remove them from my computer or just accept that this virus is out of harms way? I used to have parallels with MS but have since removed that software. The virus says it has infected exe files. I have a mac so i don't know what this means. Help?

Replies

Kudos0

Re: exe virus (antivirus professional) on my mac

Just wanted to get some info on how to respond to the report that says i have 36 problems. I have quarantined them, the log says they are quarantined but when i run my scan it comes back with 36 infected files. Do i have to do anything more to remove them from my computer or just accept that this virus is out of harms way? I used to have parallels with MS but have since removed that software. The virus says it has infected exe files. I have a mac so i don't know what this means. Help?

Accepted Solution
Kudos0

Re: exe virus (antivirus professional) on my mac

Can you post here a screenshot of the Quarantine window in the Norton AntiVirus application, along with the name of the threat it says it has quarantined?

Thanks,

Ryan

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: exe virus (antivirus professional) on my mac

Hi Ryan, 

Thanks for your reply and help. I have taken a Screen shot of my log unfortunately i missed the opportunity to take the shot showing the quarantining of the files. I will do that after i run a scan and send it too you. R

Kudos0

Re: exe virus (antivirus professional) on my mac

Ryan, i ran the scan last night after i sent the log and here is what i got. This is before I repaired the virus:

 file:///Users/christophermiller/Desktop/Screen%20shot%202009-09-30%20at%206.59.39%20AM.png

This is after i repaired  file:///Users/christophermiller/Desktop/Screen%20shot%202009-09-30%20at%207.00.23%20AM.pngfile:///Users/christophermiller/Desktop/Screen%20shot%202009-09-30%20at%207.00.47%20AM.png

I will run the virus scan again today and this evening i will send you the results again. 

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