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Kudos0

Extension of time.

Hi,

I just realised for my younger bro's com which this program was installed, he managed to somehow "pause the countdown timer" drag n hide the window at the most bottom right of the screen, and continue using the com without the program logging him out. There was no report of the program being disabled too.

The report only shows his using non-stop pass the time. There wasn't even the alert on him logging in in curfew time.

Please advise.

Replies

Kudos0

Re: Extension of time.

What exactly does "pause the countdown timer" mean? Could you be more specific? Is there a tool that he is running?

Are the settings for time set to Warn or Log out?

What OS are you using?

Matt

Kudos0

Re: Extension of time.

I will try to explain what I saw on the computer.

On the taskbar, the program appeared beside the Start button. Which means that I should be able to see the program on the screen. However, it was hidden to a corner of the screen. As it was out of range for me to drag it back to see, I tried all the options on the taskbar's Icons for the program on the right of the taskbar to see what options it "stucked" at. I realised it was the option where you can disable the program or add extra time.

Somehow, the program just hanged there without finishing the job to log off the user after time's up.

Registry editing, Control Panel, Editing of System Time, Command Prompt have already been disabled. The user account is a limited user account. OS is Windows XP. I don't thibk there's any 3rd party program interferring with the software.

Kudos0

Re: Extension of time.

I have sent you additional instructions via the community Private Messenger system, please look for the in the upper right hand corner of any community page.

Matt

Kudos0

Re: Extension of time.

A little while back we found an issue with the logout timer similar to what you are describing, in that the user would not get logged off. It will be fixed in the next release.

Jason

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