Hi, I need to put in my childs facebook account to monitor. it has an old account in and I dont seem to be able to change it- can someone tell me how to do it please
Hi Maggie Hand,
Currently, there are no configuration options in Norton Family portal to add/modify specific social networking accounts to monitor. However, Norton Family will monitor Facebook accounts immediately after your child has logged in to (or) created a new Facebook account.
Please make sure that the browser extensions are enabled in the supported browsers and Social Networking supervision policy is enabled in the child's profile to continue monitoring Facebook accounts.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
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