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Kudos1 Stats

Facebook share

I use N360 Premier, Win 7 Pro

Is there a way to get rid of this useless thing (Facebook share) on the toolbar. You'd think they would worry more about giving us a usable product instead of this garbage. I constantly get the "System framework has stopped error" or crash and have to restart my computer to come back to the same error. I created another account for online vault to clear that message.

Is there a way to revert back to the N360 v6.??

Replies

Kudos0

Re: Facebook share

I use N360 Premier, Win 7 Pro

Is there a way to get rid of this useless thing (Facebook share) on the toolbar. You'd think they would worry more about giving us a usable product instead of this garbage. I constantly get the "System framework has stopped error" or crash and have to restart my computer to come back to the same error. I created another account for online vault to clear that message.

Is there a way to revert back to the N360 v6.??

Kudos0

Re: Facebook share

Please see this thread for more information on this: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Symantec-Please-Explain/td-p/808728

(Currently there is no way to remove/disable the share button.)

Kudos1 Stats

Re: Facebook share

Thanks for sharing that link, I had no idea it was so disliked. I only kept N360 for the Login Id part. I just recently started to use Lastpass and will more than likely dump N360 in favor of other AV (free). I was willing to pay for N360 just for this option but after all the problems I've had and now these so called "improvements", I think I will be moving on to "better" products. Unfortunatly I have 4 months left on this subscription. So they have 4 months to get things fixed.

Kudos1 Stats

Re: Facebook share

Add me to the list of people who will not be using NIS in the future if this adware spam feature is not removed.

Can anyone pleaes tell me this -> can I use my NIS 2013 keys to install NIS 2012 ?  And MOST importantly, will it remain as version 2012 and not update itself (I wont do the "check for new version" myself).    I have 2 new licences that I will need to install soon, and I refuse to use 2013 with it`s annoying Facebook adware.

I have about 1/2 a dozens machines, all of which except one, use NIS (that one use Kaspersky), and as my licenses expire over the next 12 months, I`ll be re-imaging them and installing another IS platform if Norton dont give me the option of disabling the Facebook adware (and NO, it is NOT a security feature for those of us who dont use Facebook, it is nothing more than adware).

Norton is repeating the mistakes of the mid 2000s when it bloated itself almost into extinction.  The installer has grown almost 50% from 100Mb at the start of NIS2012 to almost 150Mb now.  And Norton keeps adding features (which might be ok for some people ), but does not give users the options of disabling those features we dont need or which are annoying.  The more Norton moves this way, the closer I am to going over to Webroot SecureAnywhere (or something else)

Kudos1 Stats

Re: Facebook share


pantepavel wrote:
The more Norton moves this way, the closer I am to going over to Webroot SecureAnywhere (or something else)

With Webroot you get the built-in feature that lets you publish your photos to Facebook. 

Kudos1 Stats

Re: Facebook share

Hi,

Yes,  your NIS2013 Product Key should activate NIS12.  (If you have any problems I am sure Customer Support will help you.  You can reach them at http://www.norton.com/chat Live Chat is often the quickest.)

You may want to disable the Automatic Download of New Version option.  As I use N360,  I am not sure where this option is located in NIS.

Cheers,

Dave

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Facebook share

Thanks Dave, that`s excellent.  I'll stick with NIS 2012 now.

Kudos1 Stats

Re: Facebook share

I, too, dislike the Share icon.  At the moment, I make it less irritating by clicking on it and selecting "Share with Google mail!"

Additionally, I cannot understand what "Login Assistant" does for me (despite an explanation from Norton Support), nor the "Navigate to Norton Home Page!"

I guess I prefer Toolbars to be simple and relevant.

Regards

Kudos2 Stats

Re: Facebook share


pantepavel wrote:

Thanks Dave, that`s excellent.  I'll stick with NIS 2012 now.


Hi pantepavel,

 

After you go back to NIS 2012, I would urge as Dave mentioned, to disable the Automatic Download of New Version setting. Even with the setting enabled, it will not install the 2013 version, but it would download the installation files for the 2013 version during idle time.

 

Once back at NIS 2012 and all set up, go into - Settings > Computer > UpdatesAutomatic Download of New Versionmove slider to Off position > click Apply.

 

Many of us are sticking with the 2012 versions for the time being.

 

Ed

 


Kudos1 Stats

Re: Facebook share

Thanks for that Edjr60.  I`ve just removed auto download on 4 machines.

2 Questions :

1) The latest 2012 version available for download is 19-5-1-2, from :

www.norton.com/nis12

But last week they had version 19-8-0-14 available for download ?  (which I'll be using)

Why did they roll back ?  Is there a problem with v 19-8-0-14 - and should I stick with 19-5-1-2 ??

2) If I turn off the "download new version" - will Norton still upgrade itself within version 19 ??   Eg if I use installer version 19-8-0-14, will it still update iteself to the current 2012 version 19-9-0-9 ??

Kudos0

Re: Facebook share

Do you have NIS 2013 on your computer?

 

 

 

Ed

Kudos0

Re: Facebook share

No, all my installation are of 2012.  I did have a 2013 which I hated, so I re-image it and went back to 2012.

Kudos1 Stats

Re: Facebook share


pantepavel wrote:

Thanks for that Edjr60.  I`ve just removed auto download on 4 machines.

1) The latest 2012 version available for download is 19-5-1-2, from :

www.norton.com/nis12

But last week they had version 19-8-0-14 available for download ?  (which I'll be using)

Why did they roll back ?  Is there a problem with v 19-8-0-14 - and should I stick with 19-5-1-2 ??

2) If I turn off the "download new version" - will Norton still upgrade itself within version 19 ??   Eg if I use installer version 19-8-0-14, will it still update iteself to the current 2012 version 19-9-0-9 ??


Turning off automatic download of new version is only for going from NIS 2012 to NIS 2013, 2014, etc. You will always get your updates within version 19. It will still update you to the current 19.9.0.9.

 

I'm not totally sure by your posts, but if you have NIS 2013 on your machine and want to go back to 2012 version, follow this outline.

 

Backup/Export your Identity Safe if you use that feature.

 

Download the Norton Removal Tool  http://www.norton.com/nrt

Download a fresh copy of NIS 2012  http://www.norton.com/nis12

 

Uninstall the Current NIS 2013 from Control Panel.

Reboot.

Run the Norton Removal Tool.

Reboot.

Run the NIS 2012 installer you just downloaded.

Manually run liveupdate as many times as necessary, rebooting whenever prompted. Continue to run liveupdate until there are no updates left.

 

Check - Support > About to see that you are at version 19.9.0.9.

 

Import Identity Safe data.

 

Remember to disable the automatic download of new version setting after.

 

 

 

Ed

Kudos0

Re: Facebook share


pantepavel wrote:

No, all my installation are of 2012.  I did have a 2013 which I hated, so I re-image it and went back to 2012.


Ok, since you are at NIS 2012, you should be able to update, rebooting when necessary, then running liveupdate until there are no updates left, finally leaving you at version 19.9.0.9 which is the most current.

 

Note: Disregard procedure of my last post. That would have been if you had NIS 2013 and wanted to go back.

 

 

 

Ed

Kudos0

Re: Facebook share

Terrible news....

I have just been told by Norton Chat support that NIS 2013 keys will NOT work with NIS 2012 installations.

As my machine's licenses expire, I will be going over to new products.  I`ve been using Norton for a decade (except during the "bloated years" around 2006).   It`s a shame.

Kudos0

Re: Facebook share

I just seen your post in the other board. When you went to 2013 for a short time, did it wipe out anything 2012 related. Many people have reverted back to the 2012 product from the 2013. Maybe their circumstances were different, because most were able to revert back.

 

Hang on to see if someone who has some ideas sees your post in the other board.

 

 

 

Ed

Kudos0

Re: Facebook share

Wow, Norton support were really good.  They got back to me and will give me a 2012 key instead of the 2013 key.

As much I`m angry about not being able to turn off Facebook Share on NIS2013 - I am very impressed with Norton's support.

Kudos0

Re: Facebook share


pantepavel wrote:

Wow, Norton support were really good.  They got back to me and will give me a 2012 key instead of the 2013 key.

As much I`m angry about not being able to turn off Facebook Share on NIS2013 - I am very impressed with Norton's support.


WOW .... great news in a short time. You made me happy 

 

Norton Chat has a good record. Now to get yourself up to version 19.9.0.9 and you'll be back in business. Remember to disable that auto download setting.

 

Keep us informed of how things go.

 

 

Ed

Kudos0

Re: Facebook share

From my own personal experience Webroot's support is terrible.

Kudos0

Re: Facebook share


pantepavel wrote:

Terrible news....

I have just been told by Norton Chat support that NIS 2013 keys will NOT work with NIS 2012 installations.

As my machine's licenses expire, I will be going over to new products.  I`ve been using Norton for a decade (except during the "bloated years" around 2006).   It`s a shame.


Oh!  Sorry for giving you the wrong information.  I will take note for future reference.

I am glad that Customer Support could rectify the problem for you.

Thanks for letting us know.

Dave

A little bit of knowledge is... well a little bit of knowledge.

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