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Kudos0

Fail to complete

I did manually LiveUpdate recently, however, it always to be said "Fail to complete" I don't know what happen!

FYI, my pc runs
os: WINDOWS 10
NORTON: NORTON 360

Thanks for your help.

Labels: LiveUpdate

Replies

Kudos0

Re: Fail to complete

Hello

Please disable Fast Startup. Please restart your computer. Wait about an hour and try a manual Live Update again. Sometimes it could be a server issue that will clear up.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Fail to complete

Sorry, I can't find where I am disable Fast Startup, thanks.

Kudos0

Re: Fail to complete

Hello

Here is a link for turning off Fast Startup in Windows 10

http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html 

Hope it helps. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Fail to complete

I did it and disable Fast Startup, however, I checked in security history and found a file named " Engine,Norton360,installdir " was failed to complete. Would I solve this problem, thanks.

Accepted Solution
Kudos1 Stats

Re: Fail to complete

Hello Vick Wong

Perhaps your files have become corrupted. Please try doing a remove and reinstall of your product. It will give you a clean and fresh install of N360. I assume you are not running any other security program.

www.norton.com/nrnr

After reinstall, please run Live Update, restarting as necessary until you see no more  updates are available.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Fail to complete

Problem is solved and thank you very much!

Kudos2 Stats

Re: Fail to complete

@Vick Wong

Please mark floplot's suggestion of a reinstall as the solution, so others may benefit. Thanks.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Fail to complete

Hello Vick

You are very welcome. Be safe out in the Internet World.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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