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"Failed to associate this machine to the child account"
I installed Norton Family on my daughter's Android (Moto G) yesterday. Everything worked fine, except that the location monitoring did not show as an option (I have a Premier Account). I uninstalled and reinstalled Norton Family and now I'm getting the error message:
Failed to associate this machine to the child account
Same error message on my own phone when I try to connect in child mode. The child's profile is recognized correctly, but connecting to it is impossible.
I hope you have a solution. If not, I will have to ask for a refund.