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Failed Security Update
Purchased a Norton antivirus update for my computers as I do every year. When I went to upload it to my desktop, received the following message:
Your key has been redeemed successfully but the setup could not be started.
The error occurs because of out-of-date Operating system components related to XML Core Services (XML). XML is a set of services that allow applications written in JScript, VBScript, or Norton development tools to build Windows-native XML-based applications. We recommend you to CALL us 1800-881-0552 in order to fix it. Called the number and a gentleman who I could barely understand accessed my computer and said I had a slow computer and needed stuff cleaned and then went into a 1 to forever years contract to keep it cleaned. One year was almost $200.00. All I want is for the Norton antivirus to load properly like it has for years. Should I do this (hope not(, take it to my tech guys and have them "clean" it, or just shoot it and buy a new desktop. I'm too old for this junk. Will McAfee work, would rather stay with Norton, but may not be worth the sudden hassle. Thanks.... Mac