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Kudos0

False positive still detected after 24 hours

Norton will not save RBY Pokemon editor.exe I flagged it for false positive, but it still is detecting it, even after 24 hours! No other antivirus detects the file!!!

Replies

Kudos0

Re: False positive still detected after 24 hours

Did you submit the file to Symantec via the online submission? You need to do that and a Norton team member will email you. https://submit.symantec.com/false_positive/
Kudos0

Re: False positive still detected after 24 hours

I did that, and resubmitted it with more detail. This will probably fix it. I kept deleting the folder it was in. I think that's what the mistake was!

Kudos0

Re: False positive still detected after 24 hours

You can add it to the exclusions. You have to wait till they reply back. Could take 24-48 hours

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