False Positive Submission Results, ID:3fd43cfe-4915-4280-b48f-2da06a764305
Posted: 20-Mar-2023 | 12:41AM · 9 Replies · Permalink
Requesting for a status update on the false positive submission that I made on the 15th. Submission ID: 3fd43cfe-4915-4280-b48f-2da06a764305.
https://submit.norton.com/?type=CHECK&submission_id=3fd43cfe-4915-4280-b.... This links keeps saying "Analyzing". Thank you for your help.
Re: False Positive Submission Results, ID:3fd43cfe-4915-4280-b48f-2da06a764305
Posted: 27-Mar-2023 | 2:54AM · Permalink
Thanks for confirming that issue is resolved.
In response to your question, After the software update, I would suggest testing the application with Norton and If it's detected again then submitting the detected file for review. But make sure only submit the detected file, do not submit the whole folder which includes the file. I saw your submission last time and you submitted a .zip folder that contains the file. You should need to submit the .exe application file which was detected by Norton.
So if its happened again after the software update then just submit the detected file for review. If it's FP then detection should be removed within 24-48 hours.
Feel free to reach out if you have any questions.