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FamilyOnline.Noton Parental Controls not working
Yesterday I installed NIS 2010, and ran LiveUpdate to get the latest versions. I then setup Parental Controls, which in this version is called FamilyOnline.Norton. I setup my two children's information, and have certain web sites blocked. Unfortunately, this feature DOES NOT work. I have the common Crime, Hate, Pornography, Weapons, even web mail sites blocked. I also added Sports to be blocked. I log into the PC using the children's user name and password, and I can still get to sports site and even pornography sites!!! The PC has been rebooted several times. I worked via Symantec's Chat online option, and two technicians were unable to solve the problem. Is there someone that is successfully using this feature? What did you have to do to get it to work?