Financial Activity Detected
Posted: 29-Oct-2021 | 9:45AM · 0 Replies · Permalink
Got Lifelock email "Financial Activity Detected" regarding a bank account transfer. The email explains click "Add Financial Account" (green button) if I recognize the activity. Why "Add Financial Account?" I did NOT add an account - I just made a transfer from one account to another. Why can green button not simply say, "OK" ?
Then, when I am directed to log in, I am asked the same question under "Activity" with red and green buttons that I can't remember exact wording but whatever the buttons say, it seems opposite of what the buttons mean. I hit the red button and should have hit the green button because of the wording on the button. Then, no way to correct my mistake.
This appears to be a language translation mistake. Minor confusion but when dealing with individual financial accounts, specificity should be highest priority. Perhaps add explanation to same Red/Green button display on website?