• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos1 Stats

Firefox 19 Support for Norton Toolbar

I just updated to the FireFox 19 and I read your post, I checked my version and it is 20.20.19 which I am assuming is the old version and I have to update to  20.2.1.22 ?  My toolbar number is number is 2013.2.42 , the new one is 2013.3.1.3.  I am guessing I have to uninstall the old    20.20.19 and update to 20.2.1.22 .   The Norton Vulnerability Production matches.

I check with the Updated center and the message stated there was no Norton products found.

 

I notice that there was a patch, but I did not receive through LiveUpdates any information about the patch.  I came up on the other computer, but not mine.  Any info is always well appreciated.

 

 

Replies

Kudos0

Re: Firefox 19 Support for Norton Toolbar

I just updated to the FireFox 19 and I read your post, I checked my version and it is 20.20.19 which I am assuming is the old version and I have to update to  20.2.1.22 ?  My toolbar number is number is 2013.2.42 , the new one is 2013.3.1.3.  I am guessing I have to uninstall the old    20.20.19 and update to 20.2.1.22 .   The Norton Vulnerability Production matches.

I check with the Updated center and the message stated there was no Norton products found.

 

I notice that there was a patch, but I did not receive through LiveUpdates any information about the patch.  I came up on the other computer, but not mine.  Any info is always well appreciated.

 

 

Accepted Solution
Kudos1 Stats

Re: Firefox 19 Support for Norton Toolbar

Hi surebee3,

I checked your previous posts and I see you have the Comcast Norton Security Suite. 

You are on the most current version of NSS (v 20.2.0.19), 20.2.1.22 is not available for NSS, thus the patch for NTB Add-ons for FF 19 is not availabel yet either. 

"Patience" is what is required in order to be able to use the NTB in FF 19.  The update will be coming - when it is ready and placed on the server.  Until that time you should continue to use FF 18.0.2 and wait until after the update for the NTB add-ons is installed to download and install FF 19.

Kudos1 Stats

Re: Firefox 19 Support for Norton Toolbar

Thanks Yank Guru,

I had already updated to FF 19 so I will just use Norton Safe Search when I need to brows.  I am really glad that I do not have go through the whole process again.  I will not update the other computer FF19. From past experience, the NTB just appears when NBT is updated, correct (I hope so)? 

I was just going by what I read in the FF 19 support for NTB.

Kudos0

Re: Firefox 19 Support for Norton Toolbar

This is very frustrating. I upgraded to Firefox 19 because of the advice in this thread:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Norton-Toolbar-and-Vault-disappeared/m-p/915273

Norton toolbar had randomly disappeared in Firefox 18.2 for me. I of course clicked the blue bar on the top of the page, and it was already set to show all of the toolbars. Even still, Norton toolbar wasn't showing.

I kept getting this error message in Norton in general:

http://community.norton.com/t5/Norton-Internet-Security-Norton/Error-quot-8506-422-quot-appears-on-my-Norton-amp-Norton-Doesn-t/m-p/916169

I think that may have something to do with the Norton toolbar disappearing. However, though Norton in general started working again, the toolbar did not.

So I followed the advice and upgraded to Firefox 19, and now we learn there isn't a patch for those who have the latest Comcast version of Norton?

Even if I were to downgrade back to Firefox 18.2, the toolbar still wasn't working, so what am I to do? I really liked the safe site icons.

This thread is closed from further comment. Please visit the forum to start a new thread.