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Kudos0

Firefox 40.0.2 disable add-on

Hi,

today i updated firefox to version 40.0.2  and now is norton family add-on (version 3.2.1.34) was disabled by firefox, because add-on isnt signed for use in firefox.

Its way how to fix it. I cant reinstall Firefox to older version.

Many thnx for help.

Replies

Kudos0

Re: Firefox 40.0.2 disable add-on

Hi Laxxman,

We are working on a new update that supports Firefox 40, which will be released soon.

Thanks

Katie

Thanks Katie
Kudos0

Re: Firefox 40.0.2 disable add-on

Hello,

Thanks to inform all users as soon as possible after update.

Regards

Kudos0

Re: Firefox 40.0.2 disable add-on

We will announce the update in the Norton Family Forum when it's available.

Thanks

Katie

Thanks Katie
Accepted Solution
Kudos0

Re: Firefox 40.0.2 disable add-on

Hi mboris34,

The Norton Family team has just released 3.4 update.  For details, please check the link below.

https://community.norton.com/en/forums/aug-25-update-norton-family-team

Thanks

Katie

Thanks Katie
Kudos0

Re: Firefox 40.0.2 disable add-on

Hello,

I have 2 computers.

The first is Ok (new Norton Family version installed)

The second is always with 3.2.1.34 version => How can I "force"/"make" the update ?

Thanks in advance

Kudos0

Re: Firefox 40.0.2 disable add-on

Hi mboris34,

Please wait for a few more days.  The automatic updates will be sent to computers in turn.  If you still don't get updates after a few days, please log onto the Norton Family account and download the latest version from Norton Family website.

Thanks

Katie

Thanks Katie
Kudos0

Re: Firefox 40.0.2 disable add-on

Hello,

I tried to re-install the version and to deinstall and reinstall => The version is now 3.2.1.28 !

I used https://family.norton.com/familysafety/regInstallStart.fs

help please

Kudos1 Stats

Re: Firefox 40.0.2 disable add-on

Hello,

As mentioned, NF 3.4 has been released with support for Firefox 40. Automatic updates are happening now, and updates to all PCs will be complete by mid next week. Also, the full install will be available for user download by next week.

Thank you

Kudos0

Re: Firefox 40.0.2 disable add-on

Hello,

It is Ok now

Thank you

Kudos0

Re: Firefox 40.0.2 disable add-on

Thanks for the update mboris34.

Thanks

Katie

Thanks Katie

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