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Kudos0

Firewall warning about Microsoft Solitaire

I hardly ever play games on my PC. When I do, they're simple rather than sophisticated and all I want to do is to relax for a few minutes.

I've just tried to log into Microsoft Solitaire Collection and got this warning:

I'm sure the site is safe so why this warning/alert? Why a warning on a site that "Norton has given a favourable rating' to? And why doesn't Norton & Microsoft speak more often to avoid nonsense like this/

Win10 Home v1803 build 17134.345/HP envy/EDGE (rubbish)/IE11 (RIP)11.285.17134.0/ OFFICE 365 Home Personal/Norton Security
Labels: Firewall

Replies

Accepted Solution
Kudos3 Stats

Re: Firewall warning about Microsoft Solitaire

Norton is merely trying to tell you that there is no digital signature for the game. Solitare is not a site. It is a game that was calling for an outbound connection. It is warning you that Solitare is making an outbound connection to xbox live servers. Completely normal. Once you click ok you will never see it again. 

Kudos0

Re: Firewall warning about Microsoft Solitaire

Thanks. It's the first Firewall alert I've ever had.

PS. 2nd attempt to post this - When I hit Save the first time I got this:

And when I tried to upload this image, it failed twice. Messages appeared about debugging but were there for such a short time that I couldn't save them. What a morning - Microsoft sign-in issues (their fault) and now this!

Win10 Home v1803 build 17134.345/HP envy/EDGE (rubbish)/IE11 (RIP)11.285.17134.0/ OFFICE 365 Home Personal/Norton Security
Kudos0

Re: Firewall warning about Microsoft Solitaire

@Taffy_078: Personally, that ("503-Service Unavailable") was NOT your fault, as...

Most of the time, a 503 error occurs because the server is too busy or because there's maintenance being performed on it.

See more references@

  • lifewire.com/503-service-unavailable-explained-2622940
  • microsoft.com/technet/prodtechnol/windowsserver2003/library/iis/55f71614-ef1b-4015-b9c8-a42c1e700c25.mspx?mfr=true
  • Can't download apps fra Win10 Store

Moreover, I got this msg from Chrome while accessing Microsoft Solitaire Collection:

External Protocol Request... ms-windows-store://pdp/?productid=9WZDNCRFHWD2&webig=... from (the) Store

 

(Windows 10 64-bit; old version)

Did you see the same pop-up from Chrome when Norton's alert was triggered?

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Firewall warning about Microsoft Solitaire

"Did you see the same pop-up from Chrome when Norton's alert was triggered?" No - I hardly ever use Chrome, but thanks

Win10 Home v1803 build 17134.345/HP envy/EDGE (rubbish)/IE11 (RIP)11.285.17134.0/ OFFICE 365 Home Personal/Norton Security
Kudos0

Re: Firewall warning about Microsoft Solitaire

My Mom is getting the same pop-up when she opens Windows Mail program. I just click "Don't show again" Is this warning really something to be concerned with?

Kudos0

Re: Firewall warning about Microsoft Solitaire

@jrogers1965: your mom does NOT have to worry about that message from her Norton software. 

(Option 1: ) Try these simple steps to access Microsoft Mail for Windows 10: Re-run the Mail app > Hit the OK button to allow the app to run when that msg shows up again.

One more thing: read the File Insight on the left side of that warning alert.

And, (Option 2) try adding this location C:\Program Files\WindowsApps\Mail re MS Mail to Norton Firewall - read this Q&A if you can't access that protected folder. And trust that app.

Windowsapps folder is where all the Modern apps data is stored. 

Then the workaround is repeat the above options when trying to run other apps by MS on your Windows 10.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Firewall warning about Microsoft Solitaire

@jrogers1965. I've been getting that too - the message is like the one I posted in my first post, and the one below from 20750065, but the message on the orange bar is that Microsoft Outlook Communications does not have a valid digital signature.

I did as PatsSoxBruins recommended above on the 2nd November and that 20750065 has just suggested and it's gone. But to fair to the 'everyday users' here, when we see a warning like this we do get worried. I've been a member here for a long-ish time and this is the first time I've seen such warnings.

Why does NS Firewall warn us about such new changes from Microsoft? What needs to happen before these HAVE a digital signature?

Win10 Home v1803 build 17134.345/HP envy/EDGE (rubbish)/IE11 (RIP)11.285.17134.0/ OFFICE 365 Home Personal/Norton Security
Kudos0

Re: Firewall warning about Microsoft Solitaire

What needs to happen before these HAVE a digital signature?

Microsoft has to assign digital signatures to their new apps.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Firewall warning about Microsoft Solitaire

I got the same notice for another program whose update was released a week or two ago. It's a little-used program (a browser; I'd rather not mention the name in case there's some zero-day exploit for it... unless Norton wants me to tell them outside this forum). Here's my question:

Near the bottom-right corner, under "Options" (with a drop-down box set automatically to "Allow always") is a checkbox labeled "Do not notify me again". Underneath the checkbox is the text: "Applying default option in 22" with blue text to its right saying "Stop Timer". I didn't have time to look at that, or do anything about it, because I was making a screen shot (which I hope I can add below). By the time I'd made the screen shot, the entire box disappeared. Attached, I hope, is the screen shot (with the info about the program that Norton flagged blacked-out).

My questions are:

1) What is the "default option"? Is it the one shown above, "Allow always"?

2) How do I change that "default option" if I want to?

Thanks.

Kudos0

Re: Firewall warning about Microsoft Solitaire

An update to Norton has addressed this. Please run Live Update till you have The most current version. Thanks.

https://community.norton.com/en/forums/norton-2281-product-update-availa...

If your Norton is at the default setting then what you see as "always allow" is normal. To change it you need to open up Norton. Go into settings/ Firewall. 

Kudos0

Re: Firewall warning about Microsoft Solitaire

Thanks, PatsSoxBruins! That announcement you linked to didn't seem to say what the "default option" is or how to set it later, but I ran Live Update and that downloaded three updates. If you or anyone else can help with those two questions, I'd appreciate it. Searching for the string "does not have a valid digital signature" on the Norton forums found only this one thread.

I also signed up for the Product Update Announcements list... when I see a message, I'll be sure that Live Update has run. (I'll also try to figure out why it's not running automatically.)

Kudos0

Re: Firewall warning about Microsoft Solitaire

The firewall options are in the firewall settings. 

Kudos1 Stats

Re: Firewall warning about Microsoft Solitaire

My questions are:

1) What is the "default option"? Is it the one shown above, "Allow always"?

2) How do I change that "default option" if I want to?

1. As you saw the option Allow Always, that must be the default. That is what all the images we have seen has shown.

2. I see no options that would change that option. You might be able to disable the warnings, but I would not recommend that.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Firewall warning about Microsoft Solitaire

@S0me0ne...:

To change that "default option", you simply hit the drop-down menu and choose other options available instead. More, you may stick with those well-known web apps; meantime, you don't need to worry about zero-day, if you're using the most recent version of Norton product and, everything is running as expected. Read related posts below:

Thx

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Firewall warning about Microsoft Solitaire

S0me0ne...

(I'll also try to figure out why it's not running automatically.)

Norton main window > Settings > Antivirus | Updates Tab: is  Automatic LiveUpdate  turned on?  For more info: https://support.norton.com/sp/en/us/home/current/solutions/v1061736_ns_retail_en_us

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Firewall warning about Microsoft Solitaire

He was speaking of announcements. He specifically said "I signed up for product announcements". Nothing to do with Live Update.
Kudos0

Re: Firewall warning about Microsoft Solitaire

He was speaking of announcements. He specifically said "I signed up for product announcements". Nothing to do with Live Update.

As I quoted at the top of my previous post, I was telling S0me0ne... how to check Live Update setting which they were wondering about at the bottom of their 3.29AM post  https://community.norton.com/en/comment/7293501#comment-7293501 - look for (I'll also try to figure out why it's not running automatically.). I hope you don't mind my doing so?

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: Firewall warning about Microsoft Solitaire

He was speaking of announcements. He specifically said "I signed up for product announcements". Nothing to do with Live Update

PSB, instead of constantly interjecting, why don't you concentrate on helping users,and hold the snide comments ?

Windows 10 Home X 64 Norton Security Premium Current

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