• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

FIX THE ISSUE WITH ACDSEE

All over the world we are having issues with AcdSee and Norton, there are so many forums on both platforms discussing it but the ***** in both camps remain silent. FIX THE ISSUE WITH ACDSEE

Replies

Kudos1 Stats

Re: FIX THE ISSUE WITH ACDSEE

 FIX THE ISSUE WITH ACDSEE

Um, what is the "issue"?

If you believe a file has been mistakenly detected, you may submit a dispute at https://submit.symantec.com/false_positive/.

Please tell us what Norton is telling you regarding this event.

For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.

All over the world we are having issues with AcdSee and Norton, there are so many forums on both platforms discussing it....

source?

FIX THE ISSUE WITH ACDSEE

Um, https://forum.acdsee.com/forum/main-category/acdsee-ultimate/45480-ultimate-10-and-norton-antivirus

Kudos0

Re: FIX THE ISSUE WITH ACDSEE

Indeed. What "specifically" is the issue? Please post screenshots of any errors or notices Norton may be giving you following this guide. Those will help us in assisting you in a more timely fashion. Also knowing what your specific OS is AND Norton product you are using with its version would help immensely.

Downloading their trial version Norton Insight gave the following per the screenshot, as SAFE!! 

Edited: Please note: I ALWAYS remain "signed in" within the Norton UI interface. I did not see nor was prompted for a Norton sign-in of any type before nor after installation and opening the ACD suite.

Installation for me went without issue on Windows 10 Professional x 64 version 1903, Norton Security Deluxe latest version 22.18.0.213

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00