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Kudos0

Fix needed for the NortonSecurityToolbar2015.5.0.121 missing/hidden-security-toolbar-chrome-extension-default bug issue after the recent Comcast forced package-installation of the new NortonSecuritySuiteWithBackup22.5.2.15

To Symantec/NortonTechSupportAdmin for India/USA Comcast-paying-customers:

Please provide a working-repair-solution for your current webstore extension NortonSecurityToolbar2015.5.0.121 and 
related NortonIdentitySafe1.0.5 to be able to fix your missing/hidden-security-toolbar-chrome-extension-default bug issue related to the 
recent Comcast forced package-installation of your new NortonSecuritySuiteWithBackupVersion22.5.2.15, your missing/hidden 
extension bug issue reappeared again around the end of July2015 affecting now many of your customers needing a 
working-repair-fix reactivating the previously working security-toolbar protection for the currently stable Chrome browser 
Version 44.0.2403.157 m (see issue reported by many customers to Symantec/NortonSupport since late July2015 at your official-webstorepages https://chrome.google.com/webstore/detail/norton-securitytoolbar/cjabmdj...).

Please reply to this message posting an official feedback/comment with an expected-deadline for your fix at your Norton-webpages including https://identitysafe.norton.com/client?product=nsbackup&SSDCAT=314&lang=... and 
https://chrome.google.com/webstore/detail/norton-security-toolbar/cjabmd... and https://community.norton.com/en/forums/hot-fixes-issues-norton-225215 and https://community.norton.com/en/blogs/product-update-announcements and https://community.norton.com/en/forums/norton-toolbar-norton-identity-safe

Thanks!

Replies

Kudos0

Re: Fix needed for the NortonSecurityToolbar2015.5.0.121 missing/hidden-security-toolbar-chrome-extension-default bug issue after the recent Comcast forced package-installation of the new NortonSecuritySuiteWithBackup22.5.2.15

Hi MyNortonComcast,

This forum is primarily user to user, although Norton employees do frequent the boards, you're answers, if there are any, will appear in this thread and will most likely be provided by your fellow customers who volunteer our time to assist others.

BTW, which operating system are you using and Comcast does not supply Norton Security with BU, their product is Norton Security Suite which is updated to 22.5.2.15.  I may have missed it, but it appears from the Product Announcement that Norton Security Suite was not included for this Chrome extension update.  As I am not a Chrome user, hopefully others will be able to assist you better. 

Kudos0

Re: Fix needed for the NortonSecurityToolbar2015.5.0.121 missing/hidden-security-toolbar-chrome-extension-default bug issue after the recent Comcast forced package-installation of the new NortonSecuritySuiteWithBackup22.5.2.15

Hello yank

MyNortonComcastCommunity:

To Symantec/NortonTechSupportAdmin for India/USA Comcast-paying-customers:

Thanks!

 Does Comcast serve India??

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Fix needed for the NortonSecurityToolbar2015.5.0.121 missing/hidden-security-toolbar-chrome-extension-default bug issue after the recent Comcast forced package-installation of the new NortonSecuritySuiteWithBackup22.5.2.15

floplot:

Hello yank

MyNortonComcastCommunity:

To Symantec/NortonTechSupportAdmin for India/USA Comcast-paying-customers:

Thanks!

 Does Comcast serve India??

Thanks.

Not that I am aware of - I believe the OP was referring to tech/ Support being located in India/USA!

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