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Kudos1 Stats

Fix in progress

Norton product say fix in progress, been that way for 2 days. Have rebooted the computer did not resolve issue.

Any suggestions?

Replies

Kudos0

Re: Fix in progress

Hi SMP58,

What is your operating system, default browser and Norton Product and version (Help -About) from main page.

Kudos0

Re: Fix in progress

Windows 10

Internet Explorer

Norton Security Suite from Comcast

22.10.0.85

SMP58

Accepted Solution
Kudos1 Stats

Re: Fix in progress

HI SMP58,

Thanks for the feedback. First I would suggest ensuring Fast Start is turned off:

https://community.norton.com/en/forums/windows-881-or-10-and-fast-start-feature-0

If no joy, please follow the instructions in the following NSS FAQ:

http://forums.comcast.net/t5/Security-and-Anti-Virus/How-To-Uninstall-Reinstall-Norton-Security-Suite-after-a-problem/m-p/870735#U870735

Please let us know how things go.

Kudos0

Re: Fix in progress

Thanks for help yank, turning off fast start worked, appreciate the help.

SMP58

Kudos0

Re: Fix in progress

You are very welcome.

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