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Kudos0

Fix vs Exclude

I'm a bit confused regarding scan results and what Norton recommends for me to do....

The "Exclude" option is the recommended action, but that worries me, that means the file is still out there posing a threat to my system.

I don't care about the file or it's dependencies, I'd rather have it GONE!

If I chose "Fix" will that get rid of the files?

I haven't looked yet, but if there are any files in quarantine, If I remove them, will that delete them or let them "loose" to corrupt my system?

Thanks and with HUGE apologies, a speedy reply would be IMMENSELY appreciated!

Jim The Greek

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Accepted Solution
Kudos1 Stats

Re: Fix vs Exclude

The recommendation is dependent on what Norton is detecting. If it is a cookie or a PUP, then excluding the file from further detection may be a valid suggestion, if that is what you want. If it were anything that is obviously a danger, Norton would either not even ask about that file or it would quarantine the file. Depending on what your Settings are in your Norton Security product.

If you do have files in quarantine and you delete them from quarantine, they are deleted from your system. Sometimes, if you know that it was a false positive detection, you may want to return the file to your system. That option is there in quarantine under Restore options.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Fix vs Exclude

Thank you! I went ahead & removed all! Good to know though! Thnx again!
Jim The Greek
Kudos0

Re: Fix vs Exclude

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