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Kudos0

Flywheel hosting being blocked by Norton, dangerous website blocked

Hi,

I'm trying to access a few websites on Flywheel hosting and I keep getting this message -

Dangerous Website Blocked

You attempted to access:

http:// davidcosgrove . flywheelsites . com/

This is a known dangerous website. It is recommended that you do NOT visit this site. The detailed report explains the security risks on this site.

For your protection, this web page has been blocked. Visit Symantec to learn more about phishing and internet security.

I just purchased the hosting for http:// davidcosgrove . flywheelsites . com/ and the site was set up a few minutes ago - the very first time I tried to access it I got the blocked message.  All 3 of the links below are new sites, and I'm getting that same blocked message. I need a solution - please help. Thank you for your help.

https://safeweb.norton.com/report/show?url=http%3A%2F%2Fdavidcosgrove.fl...

https://safeweb.norton.com/report/show?url=http%3A%2F%2Fpainesinc.flywhe...

https://safeweb.norton.com/report/show?url=http%3A%2F%2Frdkaswen.flywhee...

Replies

Kudos1 Stats

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hello DCosgrove

Please register with Safe Web and give them the names of the 3 sites. You will receive an email with a html file for each site. Please post the 3 html files with each website so that we can tell which file goes with each site. After you do this, I can get the Safe Web to do the necessary things to get your blockages removed.

Please follow instructions on this site for Safe Web Site problems.

http://safeweb.norton.com/help/site_owners

I'll be waiting to hear from you so that I can do the next step.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hi floplot,

Thank you very much for getting back to me!  I finally called the hosting company (Flywheel) and told them what was happening. After much back and forth, they said that they needed to get in touch with Norton to clear up this issue.  I have a bunch of development websites with the flywheelsites.com extension and Safe Web triggers on each one.  They said if I created new ones, the same thing would continue to happen unless they did something on their end, and this might be impacting some of their other users.

I noticed that if I disable my Safe Web Firefox extension that the trigger does not happen; however, surfing the web without Safe Web makes me uncomfortable.  If I disable Safe Web, will standard Norton protection keep me safe enough?

I'll post an update once I get one from Flywheel.  I hope they can clear this up ASAP, I've been blocked from working on their system all day long due to this.

Thanks again for your help!

Kudos1 Stats

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

I noticed that if I disable my Safe Web Firefox extension that the trigger does not happen; however, surfing the web without Safe Web makes me uncomfortable.  If I disable Safe Web, will standard Norton protection keep me safe enough?

The other layers of protection within the Norton products will protect you if something gets to your computer. The benefit of Safe Web is that bad things get stopped before they get to your computer.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hello DCosgrove

I am going to ask the Safe Web Team just what can be done so that your websites will come out as clean since you said you have just created these sites. I'm pretty sure that your sites can some how be separated from the main hosting company and would then come out clean. I'm going to submit one of your sites and see what the Safe Web Team can do. I will probably get an answer back on Monday night after midnight EST. Please check back here on Tuesday for a response back from the Safe Web Team.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Thank you so much for your help - this is awesome news !

Thanks!

Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Ahh OK - I will wait to hear back from floplot to see if the Safe Web team can clear this up. I really don't want to disable Safe Web - the benefit is too good to not use.  Thank you for your help!

Accepted Solution
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hi

Thanks for reporting this issue. We will be partitioning ‘
flywheelsites.com ’ for granular rating, so that members pages

[ davidcosgrove.flywheelsites.com ] will have separate rating & ownership

Cops

Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Thank you very much. I am able to access the flywheelsites.com websites with Safe Web now.

Thank you!

Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hello DCOSGROVE Please register with Safe Web using link from my first post each website you have. Please post each website and then each html file for each website. I can then submit each site to the Safe Web Team and then they can each be handled separately from the flywheel.com. site. Once you give me the list, I can then submit them to the Team for manual evaluation. Thanks.
Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hi,

I got a notice earlier from Console Ops - it looks like the issue has been resolved. I'm able to access all of the flywheelsites.com sites with Safe Web without any issues now.  Thank you so much for your help!

29-Nov-2016 | 5:07AM: Console_Ops commented on Flywheel hosting being blocked by Norton, dangerous website blocked

Hi
Thanks for reporting this issue. We will be partitioning ‘ flywheelsites.com ’ for granular rating, so that members pages

[ davidcosgrove.flywheelsites.com ] will have separate rating & ownership
Cops

Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Hi

I knew that Cops could do that, I just didn't remember the correct phrases to use. I'm glad that he was able to fix the issue so quickly. Could you please pick the post which solved the issue for you and mark that post as the solution?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Flywheel hosting being blocked by Norton, dangerous website blocked

Thanks floplot - I marked Cops' response as the solution.  Thanks again for all of your help!

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