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Kudos0

forms

i had Norton 360 through out 2010.  Iwas to expire in 4 days.  Insead of buying the update via Internet, I went to a storre and got ver 18.50125.  This ver doesn't seem to have the capability to save and use form ID on the web sites.  Is this patchable?

Replies

Kudos0

Re: forms

i had Norton 360 through out 2010.  Iwas to expire in 4 days.  Insead of buying the update via Internet, I went to a storre and got ver 18.50125.  This ver doesn't seem to have the capability to save and use form ID on the web sites.  Is this patchable?

Kudos0

Re: forms

It sounds as though you may have bought Norton Antivirus, rather than Norton Internet Security or N360.  It is only NIS or N360 that have identity safe.  Symantec will refund you if you wish to purchase one of the others.

Note:  When you change to a different Norton product, the older one needs to be fully removed using the Norton Removal Tool to prevent any problems down the road.

Customer service will be able to assist you with a refund.

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain

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