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Kudos0

forum reply notifications

Posted: 03-Jan-2022 | 9:47AM · 5 Replies ·

I don't seem to be getting notifications anymore when there is a reply to my questions ... please advise ... thank you.

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Accepted Solution
Kudos1 Stats

Re: forum reply notifications

Posted: 04-Jan-2022 | 1:27AM · Permalink

Hi @kare2k, Please update the "Notifications" option to "New Posts and Replies" to receive notification emails for both new posts and replies from subscribed forum posts. 

Go to Account - > Profile and click on the edit tab

Under "Notifications" select the "New Posts and Replies" option from the dropdown. 

"Save" once changes are done. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: forum reply notifications

Posted: 10-Jan-2022 | 2:39PM · Permalink

Thanks ... tried that ... still not getting notifications ...

Kudos0

Re: forum reply notifications

Posted: 11-Jan-2022 | 6:41AM · Permalink

@kare2k, Please let me know if you received a notification email for this comment. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos1 Stats

Re: forum reply notifications

Posted: 24-Jan-2022 | 11:35AM · Permalink

Hello Sunil,  yes!!  I did get a notification for your message above!!  thank you ... does that mean it's fixed??

Kudos0

Re: forum reply notifications

Posted: 25-Jan-2022 | 4:12AM · Permalink

kare2k:

Hello Sunil,  yes!!  I did get a notification for your message above!!  thank you ... does that mean it's fixed??

 Yes , any new post/comments you have subscribed to should receive an email notification from the community. 

Sunil_GA | Norton Community Administrator | NortonLifeLock

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