• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Found something weird after full system scan.

I found it in my history after full system scan it says exonerated, but isn't that name the name of a virus? I don't know what I should do.

Category: Norton Community Watch
Date & Time,Risk,Activity,Status,Recommended Action,Date Updated,Submitted By,Description,Submission Details
2/16/2017 3:02:47 PM,Info,Statistical Submission: Heur.AdvML.C Exonerated,Submitted,No Action Required,2/16/2017 4:31:25 PM,Norton Security,Statistical Submission: Heur.AdvML.C Exonerated,"_________  <br>Detection Digest:  <br>03 00 EA AF 0F 01 00 03 00 00 00 00 00 00 00 00 ................  <br>00 00 00 00 00 00 00 00 00 00 00 00 00 04 03 00 ................  <br>00 00 00 03 06 00 01 02 04 14 00 00 06 4D 00 08 .............M..  <br>01 12 04 00 00 00 00 1A 04 00 00 00 00 22 08 00 .............\"..  <br>00 00 00 00 00 00 00 2A 08 00 00 00 00 00 00 00 .......*........  <br>00 32 27 06 18 18 6E 09 AF 43 24 15 63 9B 1C 21 .2'...n..C$.c..!  <br>30 36 A5 0D 12 01 A5 85 D9 5D C9 47 D5 BA 4B 39 06.......].G..K9  <br>81 72 4D 7C 62 68 1A FE FF FF 3A 00             .rM|bh....:.      <br>  <br>OS-Country:1  <br>OS-Language:English  <br>Processor:AMD64 Family 21 Model 2 Stepping 0  <br>System:Windows 10 Home build 14393   <br>Platform-GUID:9D6A5753-F0B2-4D1C-8C05-D06349C5EA1D  <br>DateSubmitted:Thu, 16 Feb 2017 22:31:24 GMT  <br>Product:Norton Security 22.9.0.68"

Replies

Kudos1 Stats

Re: Found something weird after full system scan.

Hello

Exonerated means that it was proven your computer did not have that particular malware. There is nothing for you to do or worry about. This is for statistics that Community Watch does. It is perfectly normal for you to see these things if you look in the History Logs.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.9.0.71 IE 11
Accepted Solution
Kudos2 Stats

Re: Found something weird after full system scan.

Norton Community Watch is not a malware detection component.  It sends files of interest to Symantec for analysis.  A statistical submission is generally something that is used to refine virus definitions to make them more accurate and less prone to false positives.  So if a statistical submission says that a file is Heur.AdvML.C exonerated, it means the file is not Heur.AdvML.C.  The file will be submitted to Symantec though, and if necessary, the virus definition for that malware may be tweaked to make it more precise and less likely to cause possible false positives with that file in the future.  If the file had actually been Heur.AdvML.C, Norton would have removed it.