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Kudos0

fqtag malware issue

I have Microsoft Family monitoring set up for my kids' login on an HP laptop, and the system emails me a summary of what websites my kids visited and PC usage time.

The website most visited last week was "fqtag.com" with 7 pages visited (and the usage time for them was less than 30 minutes).

I have been searching for info on this URL, and the only references I find are that it's a "Flashback" malware virus downloaded to Mac platforms via a corrupt "Flash installer." 

"Trojan-Downloader:OSX/Flashback.C poses as a Flash Player installer and connects to a remote host to obtain further installation files and configurations."

So, I did download a flash installer when I was logged into the laptop but never installed it (and just deleted it from my downloads folder) - argh.

1. Is this malware wreaking havoc on my Windows laptop?

2. Is there a removal tool that works on PCs?

Thanks for the help!  Stephanie

Labels: malware apps

Replies

Kudos0

Re: fqtag malware issue

Hello Stephanie

Welcome to the Norton Community Forum

We are not trained to do malware removal since we are users like you are a user. So please sign up at one of the free malware removal sites and have them help you clean up your computer. Please don't try to clean it up by yourself and stick with them until they say your computer is clean. Here is the list we have of sites.




(Thanks to Delph for providing the list of sites)

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Please come back and let us know how you made out.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.

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