The frustrations of being a loyal Norton customer

Kind of depends on what you consider "fixed"?...
The issue regarding Norton AV suddenly appearing onscreen ceased immediately after I wrote my initial comment. Which I assume would have been due to a "fix" that was rushed out to correct what was likely to have been incompetent programming and testing of a previous update.
What is likely still not "fixed" is the moronic bot on Chat that wouldn't allow me to circumnavigate her to access a real human for assistance, and phone assistants that after 20 minutes of telling them my email address still couldn't comprehend it and find my account. Thus, both of them effectively provided me with no customer assistance at all!
With obstacles like those, I don't look forward to the next fault or stupid idea that Norton will undoubtedly provide me with...

Hello, ermmm... Mr Argumentative.
Did I not say "at no point could I interact with Chat and ask for a human assistant"?. By which, I was hoping to convey to any readers (and those who might also have the ability to comprehend) that there was no text box available for me to write anything into!. My only option was to click on 'answers' that were being provided for me to choose from, which would have lead me to even further inanity and frustration. Perhaps this is another inane 'improvement' that you are yet to become aware of?. I can understand you may have a 'belief' on how it should work, but in reality things were a tad different.

As for your somewhat condescending comment about other "myself and other gurus" having already interacted with Norton on the matter before my post arrived. It seems you have totally missed the reason for my post, which was not just about my running out of tolerance for this latest fault, but also about the unsatisfactory experience that contacting Norton Customer Service had now evolved/plummeted into.
I also did realise that a fix coming immediately after my post would have been a pure coincidence, so there was no real need for your snide innuendo which tended to suggest that it wouldn't have been a mere non-guru who had prompted such a resolution.

So now, you ask me to confirm "the case" at my end...
I am confident that when I said the fault ceased right after my post, that should have alluded to my noticing the fault had concluded.
So I am having some difficulty understanding what more you would ask me to confirm to you? (please don't answer that!)

Having said that, last night Norton once again launched itself onto my screen after 2 or 3 days of non-intrusion... Which then prompted me, for what will be the fifth or sixth time, to change it from the irrelevant new-ish interface back to the actually useful 'classic' view (which it seemingly is now called), from which I can directly select the things I do occasionally need to interact with Norton AV for... Most of the time that is to select 'Settings' in order to try finding a way of turning off the latest moronic intrusion that Norton (and its advisers?) have decided that I need, or contacting Customer Support for the same reason!
In fact, the way Norton has 'progressed' in recent years, I wouldn't be at all surprised if they had been busily hiring ex-Yahoo staff...

And if you will allow me to clarify in closing, I am sick and tired of having to come up with solutions for the stupid idea's Norton have been unleashing during these last 2-3 years. Quite simply, it has gone from a program that worked silently in the background to something that continually needs to be tinkered with. Based on my logic, I don't consider that to be worthwhile progress...
As for this particular fault, I feel that I had already provided a fairly clear and well-written account of proceedings, and I thought the thread had concluded a day or so ago... But then a guru appeared; who perhaps could learn to read what mere customers have taken the time and effort to convey to the wider community?. And, backing off on what was essentially unnecessary posturing, that achieved nothing, wouldn't be a bad thing either.