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Kudos0

Getting daily norton crypto stopped working messages after last update.

After the most recent Norton Crypto update, I now get daily errors that say:


Is a patch in the works?

Thank you

Labels: Windows 10, Miner

Replies

Kudos1 Stats

Re: Getting daily norton crypto stopped working messages after last update.

What is your GPU and do you have the latest drivers for that GPU?

Kudos0

Re: Getting daily norton crypto stopped working messages after last update.

I have NVIDIA GeForce RTX 2080 with drivers 496.13.  Please note, Norton Crypto has been working just fine for past month+, and I have not changed my graphics card or video drivers in that time.  Seems like something else has changed recently to cause these Ncrypt binary stopped working errors.

I do see there is a new Nvidia driver that dropped on 12/1.  I will install that to see if it makes a difference.

Kudos0

Re: Getting daily norton crypto stopped working messages after last update.

I did update to latest Nvidia drivers 497.09.  At first I thought this resolved the issue but I still get the Ncrypt binary has stopped working messages, just not as often as I was.  I may go a day or two without them and then get several in one day. 

Kudos0

Re: Getting daily norton crypto stopped working messages after last update.

Is there anything else common when the miner stops running? Is there a pattern that you can determine?

I thought we had restart set up to make sure if the miner had an issue it would restart on it's own.

Kudos0

Re: Getting daily norton crypto stopped working messages after last update.

I don't see any obvious patterns with 100% correlation to the Ncrypt binary stopped working messages.   We do play games on this computer.  So computer will be idle with miner running.  A game will be played that uses GPU.  After game the computer returns idle.  Perhaps some issue with miner pausing nicely when GPU is needed?   I do not see an error every time a game is played though so maybe no correlation with games. 

I do often see these Ncrypt binary stopped working messages however in the morning after the computer has been sitting idle all night.  In that case, it is long idle periods when miner is running w/o interruption.  It is not 100% correlation here either though.  I don't have these messages every morning.

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